Shipping policy

# **HYBRID Shipping Policy**

**Last Updated:** [11 June 2026]

Thank you for shopping with **HYBRID**, South Africa’s most sought after gym & Activewear brand. We strive to ensure your orders are delivered promptly and efficiently. Please review our shipping policy below for details on delivery times, shipping costs, and more.

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## **1. Shipping Locations**
We currently ship within **South Africa,North America & Europe only**.

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## **2. Processing Time**
All orders are processed within **2-5 business days in South Africa & 7-10 business days in North America & Europe** (excluding public holidays) after payment confirmation.

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## **3. Shipping Methods & Delivery Times**
We partner with trusted courier services such as PostNet(local) & DHL(International) to deliver your orders. Estimated delivery times are as follows:

**Major Cities (Johannesburg, Cape Town, Durban, Pretoria, etc.):** **2-5 business days**
**Regional Areas ** **5-7 business days**
International cities (London,New York, Miami, Amsterdam etc) 7-10 business days

*Please note:* Delivery times are estimates and may vary due to unforeseen delays (e.g., courier delays, public holidays, or incorrect shipping details).

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## **4. Shipping Costs**
Shipping fees are calculated at checkout based on your location and order size. We occasionally offer **free shipping promotions**—follow us on social media for updates!

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## **5. Order Tracking**
Once your order is dispatched, you’ll receive a **tracking number** via email/SMS to monitor your delivery.

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## **6. Undelivered or Failed Deliveries**
- If a delivery fails due to an **incorrect address**, the customer is responsible for additional redelivery fees.
- If the package is **returned to us**, we’ll contact you to arrange reshipment (additional fees may apply).

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## **7. Lost or Stolen Packages**
HYBRID is not liable for **lost or stolen packages** after delivery confirmation. If your tracking shows "delivered" but you haven’t received it, please contact your local courier office.

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## **8. Returns & Exchanges**
For issues with your order, please refer to our **[Return & Refund Policy](#)**.

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## **9. Contact Us**
For any shipping-related questions, email us at **[support@hybridwear.co]** or DM us on social media **[@hybridwearco]**.

Thank you for being locked in with HYBRID

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*Note: This policy is subject to change. Last updated on [11 June 2026].*

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